I’ve needed to know this a few times, and once I figure it out after a while of researching on the internet, I just do it and forget about it. Here’s to never having to search for how to hard reset your zune 1st Gen again.
Instructions:
Step 1 – Reset the Device
Do all of this at the same time:
- Hold the Back (Arrow) Button
- Hold the Up Button on the D-Pad.
This will force the device to reset. Now you need to act quickly. Do step 2 while your Zune is loading up.
Step 2 – Hard Reset the Device
Do all of this at the same time:
- Hold the center button.
- Hold the left button.
- Hold the back button.
Now just follow the instructions on the screen of your device.


