Now you can peek over your customers shoulders as they browse your website in real time!
Inspectlet is a new real-time analytics, and website heat mapping + screen capture tool that allows you to take a peek at how your customers react with your website as they browse. This means that the software literally takes screencapture videos of users cursor trails as they navigate from page to page on your website.
Inspectlet was kind enough to give me a free demo of their platform, and despite a few issues (the most substantial being a speed issue with my site after the install, that they immediately fixed after an email), the features provided are well worth the price. Their basic plan is even cheaper than the most well known heatmapping solution, called crazy egg – and crazy egg doesnt even offer the ability to record user sessions – inspectlet does.
So if you arent in a position to pay the huge monthly fees for a robust solution like clicktale, yet you arent happy with the cheaper, more watered down solution that is crazy egg, then inspectlet is probably right for you. They offer a free one week trial so you can test the waters.
I have personally tried crazy egg off and on over the last several years, and the data I harvested just didnt justify paying the monthly fee. Especially when there is no screencapturing! Im no analytics pro, but when i compare inspectlet with crazy egg and clicktale, inspectlet offers the most bang for my buck.
I wish that they would add the option to filter out my IP from data gathering. This is actually a critical feature that needs to be added asap. Or maybe they already have. Its been a minute or two since i last logged in and they are usually quick about fixing things.
So give inspectlet a try.
I almost felt like a spy when i watched my first recorded screencapture. Try it. You will too.
Note: password and other sensitive information fields are obviously censored out, so dont get too excited.