My Life, and Pursuit of Becoming A Millionaire

Lots of downtime is not a pretty thing.

So I’ve been having tons of hosting issues lately. Put simply: Dreamhost and Simple Helix have failed at hosting so far this year. This blog and another 30+ sites I own are hosted at Dreamhost and the last few weeks, months the sites have been terribly slow and the downtime has made me ill. Besides just pissing me off, the downtime has lost me tons of money on my multiple affiliate sites. This blog has been down for the last 4 days and it has affected my affiliate sites in a very negative way.

I never realized how quickly Google updated it’s search results until I checked my analytics when I got back from my vacation yesterday. This blog purposefully links to my other not-so-important sites so that Google thinks they are important, because apparently Google thinks this blog is important. Anyways, the four days that this site was down, my other sites took a dramatic hit in traffic also, all because the links from this site disappeared and that affected the Google rankings of those other sites dramatically.

EliteEternity site traffic stats since my site went down:

ee-goes-down

One of my affiliate sites:

Note: This site wasn’t down, but it sure was affected negatively by EliteEternity being down.

oc-downtime

So I was hoping to earn some cash from this affiliate site while I was on vacation. But since EliteEternity.Com was down, Google thought EliteEternity dropped the links – thus negatively affecting the rankings and eventually the traffic to my affiliate site.

Moral of the story: It’s obvious, but don’t let your sites stay down for very long. It’s a bad thing. Google will think you’ve jumped ship and your traffic and rankings will all be negatively affected.

So why the hell was EliteEternity.Com down the whole time I was on vacation? I was in the process of moving the site from Dreamhost to MediaTemple the day that I left on vacation and I did everything right except I got the dreaded WordPress white screen of death. I didn’t have time to research or anything before leaving, and guess what? Yep, I didn’t have a computer for the four days that I was on vacation, so I couldn’t do much problem solving on the road.

I got home last night and after some research, I found out that the wordpress cache was what was causing the white screen of death. All I had to do was comment (hash) out some code in the wp-config.php file.

Fix the WordPress White Screen Of Death When Migrating to MediaTemple.

If you get the white screen of death when you move your blog to MediaTemple, or another web host, there is a good chance you’re having the same problem. All you have to do is open the wp-config.php file, find this code:

define(‘WP_CACHE’, true); //Added by WP-Cache Manager

then add a # in front of it, so it looks like this:

# define(‘WP_CACHE’, true); //Added by WP-Cache Manager

Then save it, upload/overwrite the old one and now your blog will load just fine!

I don’t remember where I found out how to do this, but thanks to whoever blogged about how to do this. If it’s you, just comment and I’ll give you credit in this post.

MediaTemple: I’ve been somewhat impressed with MediaTemple thus far. This blog is now hosted on MediaTemple. It’s still going pretty slow for some reason and I just put in a support request for advice. I’ll do another post on my final conclusions in the future. It’s weird, because I have a Magento site on my new MediaTemple account that is loading very quickly! Weird because I would think WordPress would be much less of a drain on resources than a Magento site. I’ll keep you guys updated.

The Bad About Simple Helix Web Hosting. Simple Helix VS Dreamhost

Put your boxing gloves on. This isn’t going to be pretty.

When I say this isn’t going to be pretty, I’m merely referring to the crappy user control panel of Simple Helix VS the excellent Dreamhost control Panel. In this post I’ll detail some of the problems I’ve faced with SimpleHelix as well as the good I’ve encountered. There is more good, than bad.

The only two problems that I’ve really had with Simple Helix Web Hosting thus far:

  • The Price
  • The User Interface

The Price:

I guess you can’t expect “cheap” when you’re paying for the No.1 Rated Fastest PHP 5 Web Hosting in the USA. Their claim, not mine. But it is fast. About a bagillion times faster than Dreamhost, especially when hosting the new and beautiful E-Commerce Solution – Magento. I’m currently paying about $250.00 annually for their hosting services. The plan I’m on – The Standard Plan – Allows 10 domains. The domains cost $7.95 each annually, but that’s cheaper than Dreamhost’s $9.95 annual fee.

The User Interface:

Booooo! No, not the “I just scared the hell out of you” kind of boo. The kind of boo that you hear at a stadium of pissed off Utah Jazz Fans after they just lost the Super Bowl….err, I mean the National Championship (can you tell I don’t get out much?). Joking aside, SimpleHelix’s user interface leaves much to be desired.

I can deal with the home page:

Simple Helix Home Page

But to be honest. I’m having a REALLY hard time getting over the Client Panel (control panel):

You probably don’t think it’s really a big deal, just looking at the images. So to help my case.
I’ve created a short video to vent my frustrations:
(click in the box to play)

Did ya catch it? That scroll downwards? That’s my complaint. Is it honestly necessary to have that big blue bar above the client control panel in every single window? Come on Simple Helix! I don’t want to scroll down any time I want to do anything in my control panel.

Now in contrast, check out the nice, all-in-one Dreamhost interface: (Click in the box to play)

There is an obvious difference.
Can I get a witness?

And again, don’t install Magento on Dreamhost – not even 1.1.3

Dreamhost Doesn’t Play Well with Magento (Even Version 1.1.3)

You Would think that maybe I learned something when I posted the first time about this. Well, I thought I would try again. Since my last post, Magento had a series of updates. The current version being V 1.1.3. I figured that maybe there were some improvements in speed since the release, so I foolishly installed version 1.1.3 on Dreamhost.

Same crap, different day:

And I was surprised? Well, in all fairness to Dreamhost (and Magento) I think it went a little faster, in the beginning, but definitely not fast enough for the casual (shared server) user.

The Reason I tried again was that my former boss, my friend and I are starting a Board Game Website called Empire Board Games. We don’t exactly have a bottomless budget, much on the contrary actually, so we figured that Dreamhost was a more cost effective solution. I wish I wouldn’t have given it another go. Now the website is 90% ready for launch, but how do you launch a website that is slower than a 90 year old lady scooting across the street in her Jazzy? You don’t! Now I have to go through the painful process of transferring the domain from Dreamhost to SimpleHelix. It’s really not all that painful. I’ll detail the process in a later post. It just takes time that I’m not in the mood to take.

About SimpleHelix: I just upgraded my plan from my personal plan to the standard plan. The standard plan lets you have up to 10 domains under that hosting account. Sidenote: Each additional domain costs $7.95. – Not a bad price. So now I’m paying like $250 annually or something like that. $250 sounds like a lot, but when you’re charging your clients $50.00 + annually just for hosting it ads up pretty quick. $50.00 * (5 clients) = $250.00. The rest is profit.

My suggestion to anybody wondering what to do about hosting Magento: Go with SimpleHelix in the beginning and save yourself the hassle.

Sign Up For SimpleHelix Super Quick Hosting Now!

Simple Helix Rocks!

Simple Helix Web Hosting Rocks - Logo

Just an update:
I said I would let you know how Simple Helix web Hosting handles Magento E-Commerce. It’s lightening fast! I was worried ($100 bucks isn’t just something you want to throw away), but it completely meets, and exceeds my expectations. I’m planning on upgrading from the personal account to the Enterprise Account. The Enterprise account lets you host 10 domains instead of the one domain on the personal account.

Simple Helix Customer Service:
Rocks as well. When they say 24/7 customer support they mean it! I contacted their customer support team last Friday night at, oh I’d say probably around 10:00 PM. When did I get a response? A half hour later! They answered my question and were very helpful. I contacted customer support again tonight (Sunday) and I received an email back about an hour later.

This is the response I received:

Hello,

Looks like I’m going to have to re-process the order for the domain transfer
as the system needs to re-recognize the new administrative email
information.

I’ll do this first thing in the morning tomorrow.

Kind regards,
**(Confidential. Customer support person’s name.)***

How about that? It’s refreshing to know that some company’s in this world still have actual english speaking humans doing their customer service for them. Not some trained monkey that knows how to read a script!
Good Juan, Simple Helix! ;)

 

Magento E-Commerce is beautifully, delightfully……slow.

Update: Since writing this post, Magento has had several updates, and I have found a couple of excellent web host for Magento that speed things up a lot. I have used and been satisfied with both the speed and support of Simple Helix and WiredTree for Magento web hosting.

My experience with the Magento E-Commerce Software (thus far):
I don’t even remember how I ran across Magento, but I think it was somewhere between Tripping over CRE Loaded oscommerce but after falling into the Hell of Zen Cart. I had just about called it quits with open source shopping cart software. The typical, cookie-cutter shopping cart solutions: Zen Cart, CRE-Loaded (and many more) are all based on the ancient oscommerce framework, and hardly any of them offer anything new, or stable for that matter.

Simple Helix World Class Magento Hosting

And then I…. tripped into the pearly white gates of Magento E – Commerce. What a beautiful open source software. This software is different though. It has an actual company backing and supporting the it. I thought I had totally hit a gold mine and after reading up on the software, I knew I did!

….don’t count your chickens before they hatch. It doesn’t matter how aesthetically appealing a website is to the eye, if it isn’t functional (fast, I should say, because Magento is a billion times more functional than its predecessors) then it isn’t worth crap. I installed this sweet new software onto a shared dreamhost server and boy was I un-impressed. I don’t even know what to compare the speed to. I guess you could say it was as slow as I was jumping off the diving board for the first time when I was a wee lad of 13 (I kid). A more accurate comparison would be like watching ants in an ant farm build their tunnels. Enough of my lame analogy’s for now. But it is slow!!!

Get A Managed VPS from WiredTree

What a let down…
Reluctant to give up on the software though, I just paid $100 bucks (per year) for simplehelix.com web hosting. They brag about being able to host Magento. I haven’t had time to experiment with the actual speeds, but I sure do hope it goes quick. Magento is awesome! ……awesome if it will go fast of course.

Importing Products
Throughout my time watching the ants build their tunnels, I think I discovered how to mass import products into the new store. The site went so slow that I couldn’t ever confirm or deny that my testing was right.

Later… I’ll update my findings as well as any tips or tricks associated with the perils of setting up this beautifully wicked software.

If you’re looking for some Magento Support, I blog frequently about Magento problems and solutions here: http://ecommercehostingprovider.com/blog/.

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